I don't understand why TGS didn't shut off the gas to the house. If you can tell from smell alone that there's a leak, that's serious enough to just shut the damn thing off until it's fixed, right? They already dug up his yard, put in a shut off valve if there isn't one nearby!

Can we stuff the higher ups in TGS into a house full of gas appliances and leaky pikes and let them experience first hand their repair service?