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Self Service Checkout
Feb. 3rd, 2008 03:30 pmDear older white man buying applesauce, tuna fish and Jimmy Dean breakfast sausage,
If the self service checkout machine makes you so angry that you are compelled to shout at the sixteen year old girl working the customer service desk and throw your groceries like baseballs, then perhaps it is not for you. Everyone, yourself included, would be better off if you just got in the regular checkout lines.
While I understand this new fangled modern technology can often be confusing and frustrating, there are a few simple rules for the self service checkout machines. They make life and the purchase of groceries much simpler. The machine is largely pressure sensitive. That's how it tells you put your groceries in the bag. If you are scanning something and it doesn't work, don't set things down on the scanning surface. This will trigger pressure sensors and the automated message you got so upset about. Simply put the item back in your basket and try again, perhaps with a different item.
If for some reason the machine gets stuck, oh and I know they do, the customer service desk always has someone to help. Given that our grocery store is located in a suburban area of moderate affluence, many of the people working in the store are cheerful young teenagers from the surrounding neighborhood. While many can understand your frustration and voicing your anger at a machine, people will look askance at you for taking that rage out on a pretty teenage girl who is just trying to earn her minimum wage dollars to afford gasoline, cosmetics and movies tickets. This behavior is especially unbecoming in a gentleman of a certain age, and should be avoided at all costs. Use a moderate tone when speaking to the store help, and avoid throwing your grocery items.
I hope this note is edifying for you, and that its message is one you will be able to apply successfully in your daily life. Taking these precautions will help reduce any unnecessary stress or excitement during your day and provide for an expeditious purchase of your groceries.
Sincerely,
the twenty-something white girl buying Pepsi and shampoo
If the self service checkout machine makes you so angry that you are compelled to shout at the sixteen year old girl working the customer service desk and throw your groceries like baseballs, then perhaps it is not for you. Everyone, yourself included, would be better off if you just got in the regular checkout lines.
While I understand this new fangled modern technology can often be confusing and frustrating, there are a few simple rules for the self service checkout machines. They make life and the purchase of groceries much simpler. The machine is largely pressure sensitive. That's how it tells you put your groceries in the bag. If you are scanning something and it doesn't work, don't set things down on the scanning surface. This will trigger pressure sensors and the automated message you got so upset about. Simply put the item back in your basket and try again, perhaps with a different item.
If for some reason the machine gets stuck, oh and I know they do, the customer service desk always has someone to help. Given that our grocery store is located in a suburban area of moderate affluence, many of the people working in the store are cheerful young teenagers from the surrounding neighborhood. While many can understand your frustration and voicing your anger at a machine, people will look askance at you for taking that rage out on a pretty teenage girl who is just trying to earn her minimum wage dollars to afford gasoline, cosmetics and movies tickets. This behavior is especially unbecoming in a gentleman of a certain age, and should be avoided at all costs. Use a moderate tone when speaking to the store help, and avoid throwing your grocery items.
I hope this note is edifying for you, and that its message is one you will be able to apply successfully in your daily life. Taking these precautions will help reduce any unnecessary stress or excitement during your day and provide for an expeditious purchase of your groceries.
Sincerely,
the twenty-something white girl buying Pepsi and shampoo