threeplusfire: (fuck up)
[personal profile] threeplusfire
Apparently one of our health care providers has been supplying bad information to many, many callers. Alan just had a conference call with both our major providers to straighten it out, and so now the necessary referrals have been handed out. Appointment making will commence tomorrow.

In Texas, under the law, health care providers are required to cover mental health care including both psychologists and psychiatrists. You can't be in the insurance business here if you don't do that. I've never had so much trouble in my entire life getting care from any insurance provider before. Ugh.

I want more 7-Up cake.

Date: 2004-10-19 07:34 am (UTC)
From: [identity profile] tsarina.livejournal.com
Aetna handles most of our insurance, and I hate them madly. MHN does our mental health care coverage and I rather like them, except for the fact that no one knows what to say on the phone.

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